Shipping Policy
At Cordia, we keep shipping simple and predictable. This policy explains how orders are processed, shipped, and tracked.
Order Processing
Orders are typically processed within 2 to 3 business days after purchase. Once your order is prepared, it is handed over for shipment as quickly as possible.
Processing time does not include shipping time.
Shipping Time
Most US orders are delivered within 5 to 7 days. Delivery times may vary slightly depending on your location, local carriers, or external factors outside our control.
We do our best to ship every order promptly, but we do not guarantee exact delivery dates.
Free Shipping
We offer free standard shipping on all orders. There is no minimum purchase requirement and no hidden shipping fees.
Order Tracking
Once your order ships, you will receive a tracking number by email. Tracking information will update as soon as it becomes available from the carrier.
Incorrect Shipping Information
Please double-check your shipping details before placing an order. If you notice an error, contact us as soon as possible at support@thecordia.com.
We may be able to update the address before processing, but changes cannot be guaranteed once an order has been shipped.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact our support team at support@thecordia.com. We will review the shipment status and assist where possible.
Cordia is not responsible for delays caused by incorrect addresses, missed deliveries, or carrier-related issues beyond our control.
Contact
For any shipping-related questions, please reach out to us at: support@thecordia.com